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Hosted by Women in CX Founder and CEO Clare Muscutt, tune in as we share real-talk conversations between women working in Customer Experience and those influencing the CX agenda from the periphery too. No longer rehashing the same old conversations, you can expect provocative discourse, increasingly meaty topics, and of course, plenty of debate as we seek to challenge the CX status quo and unleash the power of women to lead the way ahead – ensuring we don’t lose that human touch!
Episodes
Thursday Jan 20, 2022
Thursday Jan 20, 2022
Jennie Lewis, Strategic Services Lead at Airship, joins Clare Muscutt on the Inspiring Women in CX podcast to talk about navigating the CX tech space as a woman, finding her niche – understanding not only the technology but the customer perspective too – and dealing with dismissal by finding her voice and ‘partnering up’.
Key talking points include discussing …
🤖 The challenges faced by women in tech
🤝 Driving customer centricity in SaaS companies
💡 Applying the principles of Design Thinking
🤨 And how to be more customer focused in product-led environments
For more information on joining the world’s first online community for women in Customer Experience, head over to womenincx.community
#womenintech #womenincx #saas
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