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Hosted by Women in CX Founder and CEO Clare Muscutt, tune in as we share real-talk conversations between women working in Customer Experience and those influencing the CX agenda from the periphery too. No longer rehashing the same old conversations, you can expect provocative discourse, increasingly meaty topics, and of course, plenty of debate as we seek to challenge the CX status quo and unleash the power of women to lead the way ahead – ensuring we don’t lose that human touch!
Episodes
Monday Jul 11, 2022
Monday Jul 11, 2022
TW: Discussion of abuse and childhood trauma. Listener discretion is advised.
In episode #414, Clare is joined by CX Design & Career Coach, Amélie Beerens, for what is both a challenging and inspiring conversation.
Suffering from what she believed to be burnout from work, Amélie recalls being diagnosed with post-traumatic stress disorder (PTSD) as a result of childhood trauma.
Confiding in one another, Clare and Amélie recall similarities in their experiences of trauma, discuss the enduring impact and share their individual journeys towards healing.
Because our experiences of abuse do not define us.
Listen in as they talk about…
🚩 The symptoms of PTSD and how it manifests
🤝 Seeking professional support to heal
🧠 Recognising trauma and the impact on relationships
💬 The importance of finding safe spaces to talk
💕 Hope, resilience and realising that trauma is not a life sentence
For more information on joining the world’s first online community for women in Customer Experience, head over to www.womenincx.community
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