14.9K
Downloads
86
Episodes
Hosted by Women in CX Founder and CEO Clare Muscutt, tune in as we share real-talk conversations between women working in Customer Experience and those influencing the CX agenda from the periphery too. No longer rehashing the same old conversations, you can expect provocative discourse, increasingly meaty topics, and of course, plenty of debate as we seek to challenge the CX status quo and unleash the power of women to lead the way ahead – ensuring we don’t lose that human touch!
Episodes
3 days ago
3 days ago
In this powerful episode of Inspiring Women in CX, Clare Muscutt is joined by Kerry Sudale, a leading CX and Contact Centre recruiter and passionate advocate for inclusive, people-first hiring.
With the market more competitive than ever, Kerry shares her expert insights on why so many talented CX leaders are currently on the open market—and what it really takes to stand out and secure the right role.
Together, Clare and Kerry explore:
- The real reasons behind the CX job market squeeze
- The most common mistakes job seekers make (and how to avoid them)
- How to build a personal narrative that balances confidence with authenticity
- Practical strategies for resilience, self-promotion, and staying visible during a tough search
Kerry also opens up about her own journey, the challenges she’s overcome, and the role that community has played in shaping her career and mission.
Whether you're actively job hunting, navigating uncertainty, or thinking about your next move, this episode is packed with real talk, actionable advice, and inspiration for women in CX at every stage of their career.
No comments yet. Be the first to say something!